At Portuguese with Cat, we stand behind the quality of our digital products. We offer a simple, no-questions-asked 7-day money-back guarantee on all our PDF books and digital materials.

How to Request a Refund

Requesting a refund is easy:

• Reply directly to your purchase confirmation email with your refund request

• OR send an email to hello@portuguesewithcat.com

Please include your order number in your request if possible. No explanation is required - we honor all refund requests made within the 7-day window.

Refund Processing

• All refunds will be processed within 48 hours of your request

• You will receive a confirmation email once your refund has been issued

• Funds typically appear back in your account within 2-3 business days after processing

• All refunds will be issued to the original payment method used for purchase

Eligible Payment Methods

Refunds are available for all purchases made with:

• Credit cards

• Debit cards

• Other payment processors, such as Google Pay or Apple Pay (refunds will be processed through the original payment method)

Contact

If you have any questions about our refund policy or need assistance with a refund, please don't hesitate to contact us at hello@portuguesewithcat.com.

This policy applies only to our digital products (PDF books). Services such as classes, courses, and conversation groups have separate policies.

Governing Law:

• These terms and conditions are governed by and construed in accordance with the laws of the Portuguese Republic. Any disputes arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Portugal.